Refund and Returns Policy

1. Overview

We want you to be completely satisfied with your purchase. If you are not, you may return most items within 30 days of receipt for a refund or exchange, subject to the terms below.

2. Return Eligibility

• Items must be unused, uninstalled, and in their original packaging with all parts and documentation included.
• Returns must include the manufacturer’s packaging, UPC code, and packing slip.
• Products must be in resaleable condition.
• Items from multiple orders cannot be combined into a single return shipment.

Note: Sale items, custom orders, and clearance products are not eligible for return.

3. How to Initiate a Return

To start a return for a damaged, defective, or unwanted item:

1. Contact us via the “Need an AHP Expert?” form on our website or email dlarson@allhitchprotection.com.
2. Provide your order number and reason for return.
3. Once approved, you will receive return instructions and shipping details.
4. Ship the product back to:

All Hitch Protection LLC
P.O. Box 44576
Eden Prairie, MN 55344

4. Refunds

• Once your return is received and inspected, we will email you confirmation of approval or rejection.
• Approved refunds will be credited to your original method of payment within 7–10 business days.
• Shipping costs are non-refundable. If shipping was prepaid by AHP, the cost will be deducted from your refund.

5. Late or Missing Refunds

If you have not received a refund:

1. Recheck your bank account.
2. Contact your credit card company—it may take several days for funds to post.
3. If you still haven’t received your refund, email dlarson@allhitchprotection.com.